Trust is an engineering requirement
SmartFlow sits on your roof and touches your drainage - so safety, security and honesty are product requirements, not marketing. Here is exactly where we stand, including what we do not claim.
Operational safety
- Fail-safe by design: the valve is open by default. Any fault - power loss, communications loss, software failure - leaves the drain fully open. Zero added drainage risk.
- Manual override at any time; every valve action is logged with a timestamp and weather context.
- Temporary detention only, at the minimum level required by the site's hydrological demand - never a permanent reservoir, never touching the waterproofing.
Data protection & privacy
- Device telemetry is operational data (water levels, valve states, device health) - not personal data.
- Personal data we do hold (contact and lead details) is collected with consent, used to respond to you, and never sold. See our Privacy Policy and Privacy Rights pages.
- We operate in accordance with the principles of the GDPR and Israel's Privacy Protection Law. We do not claim any certification we do not hold.
- Web traffic is encrypted (TLS); analytics run only after cookie consent, under Consent Mode.
What we claim - and what we don't
We publish measured results with their context (like the ~30% peak-flow reduction, measured in the field) and recognitions we actually hold (Solar Impulse Efficient Solution label, Technion research foundations, 5.5 green-building points with a downloadable justification document). We do not hold ISO certifications and do not claim them. Documents and references are available on request.
Security questions or a procurement questionnaire?
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